It’s taken me a couple of years to actually pull the plug, but I’m finally doing it.
5 Reasons I’m dumping Amazon Prime
- HIGHER PRICES. Amazon is no longer the least expensive retailer online for all products. Recently I started checking other company websites and was shocked at how much less expensive things are outside of Amazon. When I was looking for a specific item for my son for his birthday, I checked Amazon. The item was $300, which was a bit more than I wanted to spend. I researched the item and found it on another website, Academy Sports for $199. It also came with a 20% coupon code. Add with the 6% I received on Ebates, PLUS free shipping, I ended up saving over 60%.
- TARGET (and other online stores). Other companies are starting to compete with Amazon, and I’m taking notice. Specifically Target Online. Recently I wanted to purchase some books. Habitually, I searched Amazon first. (That’s where you buy books, right?) But then I decided to check Target. Target not only had the books at the same price, but because I had the RedCard (no membership fee), I received 5% off and free shipping. I also earned 1% in Ebates, so total savings was 6%. A WIN for me. 🙂 (Target RedCard comes in the form of a debit card if you’ve sworn off credit cards, FYI. Not sponsored, I just like the savings.)
- HIGH MEMBERSHIP FEE. When I first signed up for Amazon Prime, the membership fee seemed minimal. I would make that up in the first couple of shipments. Now the fee is $12.99/mos. or $155.88. If I chose to pay for it all at once (which I have) it’s $119.00. I understand that Amazon Prime isn’t just for free shipping. They offer movies, books and ‘special offers’. Honestly, I’ve rarely taken advantage of it.
- SUBPAR DELIVERY SERVICE. Delivery from Amazon is subpar, at best. (UPS is a close 2nd in deplorable delivery practices.) Packages were being thrown on our porch (we have the RING Security System and see everything!). Also, we do not have a covered porch, so packages were getting soaked in the rain. And, on several occasions, packages went ‘missing’ and we had to contact customer service.
- DEPLORABLE CUSTOMER SERVICE. In the past, I’ve had decent service. However, my last two dealings with Amazon ‘customer service’ have left me scratching my head. Let me just preface this by saying I’m very careful about ordering products that I may have to return. i.e. clothing. I choose Amazon Prime, Free Returns every.single.time. And, as I had anticipated, I had to return clothing items that did not fit. After taking 15 minutes to find Amazon’s customer service number (1(888)280-4331 – you’re welcome. 😉 ), I had to argue with the rep because they said it was from an outside vendor and there would be a charge to return it. It was very clear on website that it was free returns. In the end I had to contact the specific vendor personally, and ended up losing 50% of the cost of my purchase. 🙁
To be clear, I will still use Amazon from time to time. I just won’t be paying the membership fee to do so. I have a feeling that I’ll be saving much more than the membership fee. It’s time to allow other companies compete for my business. Sorry Jeff Bezos. But I’m sure you’ll get over it.